The Cloud Save feature of Xbox was not working last weekend and many users ended up with a woe for Xbox. Well, if you are one of such Xbox users, Microsoft get your pain now by apologizing for the outage and paying a compensation for the same.
Microsoft is giving out free one-month extension for Xbox Live Gold Accounts as a compensation of Cloud Save outage during last week.
Microsoft however has fixed the entire technical issues and the Xbox Cloud Save is back in function from this weekend.
Major Nelson from Microsoft sent out a special apology message for the users who suffered the Cloud Save outage saying ? To Microsoft, I say, ?Top-notch apology. Yes quite.? And to the Xbox Live Team, I say, ?Now go and rest our heroes.?
?The company will be offering a complimentary month of Xbox Live Gold membership to ?all? affected users?.
On the same note, Alex Garden, general manager of Xbox Live, said ?We want to thank all of our Xbox Live members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone?s game saves?.
?Whether you couldn?t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox Live Gold memberships of everyone who was impacted. We can assure you we?ll also be doing a thorough post mortem to help prevent this from happening again.?
Many services on Xbox.com and Xbox Live were affected by this technical issue. Xbox team posted on their official twitter page last week that Cloud Save service is not working properly and the users were unable to access their save files.
Fortunately the issue?didn?t?hit every Xbox Live user and it is fixed by now.
About the author: Jenifer Franklin View all posts by Jenifer Franklin
Jenifer nurses a deep passion for any kind of technical or technological happenings all around the globe. She is currently putting up in Los Angeles, CA. Internet is her forte and writing articles on the net for modern day technological wonders is her only hobby.
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